Books, white papers, press articles, analyst reports & vendor product pages

Recommended books from "Real Life" Practitioners

Whitepapers & Additional Readings

• "Are Your Systems Integrators Helping Your CDI Initiative?" article by Aaron Zornes | January 2007
• "Evaluation Criteria for CDI-MDM Systems Integrators" article by Aaron Zornes | December 2006
• "Top 10 CDI-MDM Best Practices"article by Aaron Zornes | October 2006
• "CDI: Master Data Management Milestones, Part 2" article by Aaron Zornes | March 2006
• "Taking CDI-MDM to the Executive Suite: How to Win Support and Influence Decision-Makers" article by Aaron Zornes | February 16, 2006
• "CDI: Master Data Management Milestones, Part 1" article by Aaron Zornes | February 1, 2006
• "Dysfunctional Data Hubs: 2006-07 Strategic Planning Assumptions for CDI-MDM & Business Services" article by Aaron Zornes |  January 19, 2006
• "Customer Data Integration: CDI Means 'Career Durability Insurance'" article by Aaron Zornes | December 1, 2005
• "Corporate Data Governance - From De Rigueur to De Facto to De Jure" article by Aaron Zornes | November 17, 2005
• "CDI: Top Five Commonsensical Justifications" article by Aaron Zornes | November 1, 2005
• “CDI and M&A: Hang Over or Make Over” DM Review article by Aaron Zornes | June 15, 2005
• "CDI: Why EII, ETL and DW Tools Are Inadequate” whitepaper by Siperian  | November 2004 (requires registration at www.siperian.com)
• “Dispelling Master Data Management Myths: CDI & EII are Neither Redundant Nor Mutually Exclusive” article by Aaron Zornes  | October 20, 2005
• “Learn the Four Styles of Customer Data Integration” analyst report by Gartner Group's John Radcliffe   6 October 2004 (requires registration at www.siperian.com)
• “Building Reliable Customer Data Tools” article by Anurag Wadehra | 26 October 2004
• “CDI Institute: IT Spending for Customer Data Integration Solutions Increased 135 Percent in 2004” Industry Statistics published in DM Review Direct Special Report | October 5, 2004 issue 
• “Avoiding the CDI "Money Pit" - Pick Your (Systems Integration) Partner Wisely” article by Aaron Zornes | September 15, 2005
• “CRM 2004: Will Old Problems Sink New Users” -- survey of 341 CIOs published in CIO Insight report | August 1, 2004 issue 
• “META Group Market Review: Customer Data Integration, 2003/04” analyst report by Aaron Zornes | December 4, 2003 
• META Group white paper “Financial Services Providers’ ROI via Enterprise Information Integration”  by Aaron Zornes  | August 2003 
• “CRM Data Strategies: The Critical Role of Quality Customer Information” analyst report by Gartner Group 2003
• MIT information quality program http://mitiq.mit.edu
  “CDI: The CRM dance every marketer must learn” article by Michael Lowenstein | 04 Feb 2002  
• “OASIS Customer Information Quality Technical Committee”  

CDI & MDM vendor products

• @ Thought – www.atthought.com/globaldi.htm
• Alliance Consulting (Integrated Customer View) www.allianceconsulting.com/about_bds_cdi.asp
• Ascential Enterprise Integration Suite – www.ascential.com/products/eis.html
• BEA Liquid Data – http://dev2dev.bea.com/products/liquiddata11/index.jsp
• Composite Software – www.compositesoftware.com/products_compositeinfoserver.html
• DataFlux – A SAS Company – http://www.dataflux.com/Implementations/CDI.asp  
• Data Foundations – www.datafoundations.com/products/index.htm
• DWL – DWL Customer www.dwl.com (now IBM WebSphere Customer Center)
• Epiphany – Customer Relationship Backbone www.epiphany.com/products/tech_crb.html  (now JDS Uniphase)
• Fair Isaac – www.fairisaac.com/Fairisaac/Solutions/Enterprise+Applications/
• Global IDs – www.globalids.com/Global_Customer_Data_Integration_Solutions.html
• Human Inference – http://www.humaninference.com/solutions/single-customer-view/
• Hyperion – Master Data Management Server http://dev.hyperion.com/products/mdm/
• IBM – Client Information Integration Solution (CIIS)  www-1.ibm.com/industries/financialservices/doc/content/solution/278785103.html  and www-1.ibm.com/industries/financialservices/doc/content/bin/IAA2002-IBM-Clarke.pdf
• IBM WebSphere Customer Center (WCC) – http://www-306.ibm.com/software/data/masterdata/customer/
  IBM WebSphere Information Integrator – www.ibm.com/software/data/integration/
• Initiate Systems – Identity Hub http://www.initiatesystems.com/web/products/default.aspx
• Innovative Systems – Synchronous www.innovativesystems.com/pr/032404.htm
• IntelliSync (Search Software America [SSA]) www.intellisync.com/index.html
• Kalido – Master Data Manager www.kalido.com/products/mdm/
• MetaMatrix –  www.metamatrix.com/l3_server.html
• Nimaya IdentitySync – www.nimaya.com/Products_IdentitySync.htm
• ObjectStar – www.objectstar.com/  (now TIBCO CIM)
• Oracle – Oracle Customers Online, Oracle Customer Data Hub, Citizen Data Hub, Financial Consolidation Hub, Financial Services Accounting Data Hub, Product Data Hub www.oracle.com/data_hub/index.html
• PeopleSoft – (R.I.P.)
• Purisma – Purisma Data Hub www.purisma.com/solutions.html 
• Round – www.round.co.uk
• Sanchez CRM – www.sanchez.com/solutions/crm.asp(now Fidelity Information Systems)
• SAP – SAP Master Data Management www.sap.com/solutions/netweaver/masterdata/index.asp
• SAS – preview of DataFlux OEM/reselling
• Siebel UCM – www.siebel.com/products/ucm (now Siebel-Oracle UCM; soon to be Oracle MDM)
• Siperian Hub  – www.siperian.com
• SRD – www.srdnet.com  acquired by IBM 10-Jan-2005
• Teradata MDM  – http://www.teradata.com/master-data-management
• TIBCO Collaborative Information Manager – http://www.tibco.com/software/mdm/default.jsp
• Trillium – www.trilliumsoft.com/site/content/
• Versata – www.versata.com/products/inSuite/jsp.toolkit.html